Introducing Our New Leaseholder Portal: A Step Forward in Transparency and Communication
We’re thrilled to announce the launch of our brand-new leaseholder portal, delivered in partnership with Blocks Online.
This marks a significant milestone in our ongoing mission to provide exceptional information, unrivalled financial management, and a simple user experience for leaseholders and RMC directors alike.
Why We’re Launching This Portal
Managing residential blocks is about more than bricks and mortar—it’s about people, communication, and trust.
We know that for leaseholders, being kept in the loop is crucial. Whether it’s understanding service charges, tracking maintenance updates, or simply getting quick answers to questions, easy access to accurate information is key.
That’s where our new leaseholder portal comes in.
What You Can Expect
Through the portal, leaseholders will be able to:
View service charge statements and payment history
Access important documents, such as budgets and insurance policies
Submit and track maintenance requests
Communicate directly with your property manager
Receive real-time updates on block matters
Available 24/7, the portal puts everything you need at your fingertips—whenever and wherever you need it.
Supporting Transparency
One of the core benefits of this digital platform is its ability to support greater transparency.
Leaseholders will no longer have to wait for email replies or letters to arrive in the post to understand what’s happening with their building. Everything will be in one place, clearly organised and easy to access.
Strengthening Communication
Improving communication has always been a priority for us. With the portal, leaseholders will have a direct line to their property manager, making it easier to report issues, ask questions, and receive timely responses. It’s also a way for us to share important updates instantly, so you’re never left in the dark.
Looking Ahead
We believe this portal is an investment in the future of property management—one where information is shared freely, questions are answered quickly, and leaseholders feel confident and supported. As the sector evolves, we’re committed to evolving with it, and embracing technology that genuinely improves the leaseholder experience.
For our existing customers, if you have any feedback on the portal, or questions about how to use it, please don’t hesitate to get in touch with our team. We’re here to help you make the most of this new service.
Are you looking to move managing agents?
Are you currently feeling overwhelmed with the responsibilities of property management?
Has your current managing agent stopped answering your emails and calls and you don’t know where you stand?
Consider transferring your management services to Property Black Box.
We understand that each property is unique, which is why we offer bespoke management plans designed to meet your specific needs. Our dedicated professionals are equipped with the latest industry insights and technology to ensure seamless operations, from leaseholder relations to maintenance and financial reporting.
Our commitment to transparency and communication means you will always be informed and engaged with how your property is being managed.
By choosing Property Black Box, you gain access to a wealth of resources that streamline processes and improve leaseholder satisfaction, and our proactive approach to maintenance and communication.
Make the smart move today and discover the benefits of professional property management with Property Black Box.
Switching to us is simple. We take care of the transition process for you.
